Welcome
Welcome to the warehouse sale! Please read below for Important Register Information and Daily Updates.
When scanning items, make sure we only scan how many they are purchasing.
** Make sure if they are buying a box you charge them for how many are in the box, not just one.
** Please check your areas after each transaction. There have been a lot of items left behind.
** Please check your area after each transaction to make sure nothing was left behind. We have had a lot of left behind items this sale.
** if you go in the back to price, make sure if it is a set, put the new sticker over the existing bar code.
** Fireworks and the starbursts are for sale. Every register should have a price sheet. We will walkie to get them pulled.
** When you take large items for pick up make sure their shop n drop number is visible.
** If someone asks to look at an item in a box or want us to test a candle or lantern, do it, we have batteries after each register.
** Keep track of items that do not scan, that start with the letters HZ. They are florals. Tear off the tags and give them to Sarah, Amy or Olivia.
** The flowers in front of the register. That is all we have, once they are gone there are not any more.
** if anyone asks, the greenhouse outside has free pots, dirt and seeds for kids to plant and take with them.
**For CC transactions. When the signature receipt prints, throw it away and give them the second receipt.
-Click New Ticket before checking out each person
-We only take cash and credit cards. We do NOT take checks.
-If someone wants to pay with 2 forms of payment, take cash first. Watch the amount due at the bottom to make sure the payment was applied. Do NOT hit the payment button more than once.
-Check box quantities and make sure not only that you charge correctly but that the customer does want 2 if 2 comes in a box.
-If an item comes up with nothing, find Sarah, Amy, Olivia, Josh, Vickie or Carrie and they can get you the number of the item.
-If a bag is left behind, immediately write down register # date and time OR if you know it was your last customer, reprint the most recent receipt and tape it to the bag and take it to the office.
-If someone wants to buy a gift card, use a gift card, or has won a gift card get Sarah, Amy or Olivia and we can help them from there.
-If someone needs help carrying their items to the car and it involves more than one of our staff members, have them pull down to the dock at the end of the building to load their items. This also goes for anyone purchasing large items.
-Shop & Drop bags will be brought up and placed behind the registers as the customers get in line. Please make sure to grab the correct number and all the bags they may have. Come get Joshie, Amy, Oliva or me before going to Shop N Drop for product, we will check on it for you.
-Customers will put items together to see if they like them, for instance a lantern they might fill with a candle ring and a candle. Those will all need to be rung up separately. Customers can also put multiple items in a basket, please make sure you scan all the items.
-If someone wants to check out who has helped work during the sale, they will need to check out with Amy, Olivia or Sarah to receive their discount AFTER hours have been checked.
-HTW tickets are $1 each. Have them fill out the tickets outside at the table writing their first name, last name, and phone number.
-Bypass the pin or the card will decline.
-If an item comes up with no RH sticker but a orange price sticker, click MISC and the price.
-If an item is damaged, there are 3 boxes under the registers to put the product in.
-If a customer decides against getting an item, please place the product on the shelves behind the registers to be restocked.